外贸催单话术：我的“英语”利器

作为一名外贸业务员，我深知催单的重要性。在跨国贸易中，沟通是关键，而话术则是沟通的利器。今天，就让我来和大家分享一下我的“英语”催单话术，希望能给大家带来一些启发。

一、开场白：轻松愉快，拉近关系

在催单之前，首先要做的就是和客户建立良好的关系。以下是一个开场白的例子：

Hi, John! It's been a while since we last spoke. I hope you're doing well. Just wanted to check in and see if everything is going smoothly with your order.

这里，我用了一个轻松愉快的语气，让客户感受到我的关心。也提醒了客户订单的事情，为接下来的催单做铺垫。

二、强调订单进度，引起客户关注

在开场白之后，接下来就是强调订单进度，引起客户的关注。以下是一个例子：

As you know, your order is currently in the production stage. We are making sure that everything is on schedule and will be shipped out as soon as possible. We truly appreciate your trust in us and are committed to delivering the best quality products.

这里，我强调了订单的进度，让客户知道我们正在努力处理他们的订单。也表达了对客户的感谢和承诺。

三、幽默化解尴尬，缓解客户压力

在催单过程中，难免会遇到一些尴尬的情况。这时，幽默化解尴尬就显得尤为重要。以下是一个例子：

By the way, I heard that you're planning a vacation soon. Don't worry, we won't rush you to place the order. Just take your time and enjoy your trip. We'll be here waiting for your return.

这里，我巧妙地用了一个幽默的比喻，缓解了客户的压力。也让客户感受到我们的诚意。

四、强调产品优势，激发客户兴趣

在催单过程中，除了强调订单进度，还要突出产品的优势，激发客户的兴趣。以下是一个例子：

Our products are known for their high quality and competitive prices. We are confident that you will be satisfied with your purchase. If you have any questions or concerns, please don't hesitate to let us know. We are always here to help.

这里，我强调了产品的优势，让客户对我们的产品产生兴趣。也表达了我们的服务态度。

五、结尾：再次强调，期待合作

在催单的再次强调订单的重要性，并期待与客户的合作。以下是一个例子：

Once again, we appreciate your trust in us. We are looking forward to delivering the best quality products to you. If you have any further questions or concerns, please feel free to contact us. Thank you for your continued support!

这里，我再次强调了订单的重要性，并表达了我们的期待。也感谢客户的信任和支持。

总结

以上就是我的一些外贸催单话术，希望能对大家有所帮助。在实际操作中，还需要根据具体情况进行调整。让我们一起来看看一个表格，总结一下这些话术的关键点。

序号	关键点	具体话术
1	开场白	Hi, John! It's been a while since we last spoke. I hope you're doing well.
2	强调订单进度	Your order is currently in the production stage. We are making sure that everything is on schedule.
3	幽默化解尴尬	Don't worry, we won't rush you to place the order. Just take your time and enjoy your trip.
4	强调产品优势	Our products are known for their high quality and competitive prices.
5	结尾	We appreciate your trust in us. We are looking forward to delivering the best quality products to you.

希望这篇文章能给大家带来一些启发，祝大家在外贸工作中取得更好的成绩！